Welcome to the Kentucky
Office of Unemployment Insurance (OUI). In order to file a claim for Unemployment Insurance (UI) benefits you must
separated from your employer or experience a reduction in your work hours.
Si necesita ayuda en español, comuníquese con la línea de asistencia de seguro de desempleo al 502-564-2900.
The Internet Claims System
is available Monday through Friday, 7:00 a.m. - 7:00 p.m. and Sunday,
10:00 a.m. - 9:00 p.m. Eastern time.
Internet Claims System will be down for maintenance periodically. When
maintenance is planned, notice will be given.
your unemployment claim
your bi-weekly continued unemployment claim (benefit
Complete your eligibility review
Reset your PIN
Change your payment method
Change your mailing address
Change your email address
site is unavailable at any time, it does not eliminate your
responsibility to file your unemployment insurance claim, request your
benefit payment or complete any other required action.
are unable to complete your initial unemployment
claim online, please call our Call Center at 502-875-0442. If you are unable to complete your bi-weekly continued unemployment claim (benefit payment) online, call our Voice Response Unit at 877-369-5984 or 877-3MY-KYUI (toll
free). If you have questions or need assistance, please contact the UI Assistance line at 502-564-2900.
Kentucky Career Centers and Phone Numbers
Important Reminders for Filing
Please read these instructions BEFORE attempting to file your claim or
request your benefit payment.
You are required to
disclose your Social Security Number in order to file for unemployment
benefits and other employment services. Your Social Security Number will
be shared with other agencies, as authorized by law.
If you leave the Internet Claims System idle for 50
minutes your session will be terminated and you will be required to
log back into the Internet Claims System to continue.
If you do not answer all of
the required questions and submit your claim, your claim will not be processed.
you do not complete your application by midnight Saturday Eastern time,
all of your information will be erased.
Please use the available
Help Screens if you do not understand or need clarification.
You are responsible for the
accuracy of all of your answers.
KRS 341.990 (5) Any
person who knowingly makes a false statement or representation of a
material fact or knowingly fails to disclose a material fact to the
Secretary to obtain or increase any benefit under this chapter or under
an employment security law of any other state, or of the federal
government, either for himself or for any other person, business entity,
or organization shall be guilty of a Class A misdemeanor unless the
value of the benefits procured or attempted to be procured is one
hundred dollars ($100) or more, in which case he will be guilty of a
Class D felony.
Our system is compatible with
the following browsers:
Internet Explorer 8.0
Internet Explorer 9.0
Google Chrome version 26
Windows XP (SP3)
Using a Public
Computer? If you are using a computer in a public place, logoff or
close the browser when you are finished entering information. This is for
your protection and will prevent someone else from viewing your claim
New to the Internet? If you are not familiar
with filling out applications or forms using the Internet, here are some
Privacy? The Kentucky
Office of Unemployment Insurance (OUI) collects personal information
entered into electronic forms on this Internet site. For more information
on your rights to request, review and correct information submitted on
this electronic form, please see OUI's Privacy and Security Information.
You are entering a secure site. Please allow a few moments for the security certificate to